Targeted Repayment/Payment Assistance (TRA) Request

BANK ATTENTION (Select as applicable, may select both)

PART A: CUSTOMER INFORMATION

Step 1: Please insert all your eligible loan/financing accounts OR relevant account number(s)

Step 2: Choose the package options by referring to PART C: Targeted Repayment/Payment Assistance Options )

PART B : Declaration & Consent

By signing this form, I/we hereby declare and confirm that (i) I/we have fulfilled the eligible criteria as stipulated in Part C, Part D and Part E below in this form, (ii) I/we have fulfilled the eligible criteria as stipulated in Part D of this form, and (iii) I/we provide my/our consent to opt-in for the Targeted Repayment/Payment Assistance package as stipulated below.
I/We are fully aware that we may be required to submit supporting documents for validation purposes to confirm my/our eligibility for the Targeted Repayment/Payment Assistance arrangement at a later time (even post the approval of the Targeted Repayment/Payment Assistance arrangement)
and the Banks reserve the right to rescind the Targeted Repayment/Payment Assistance offer if it is later found that I/we have misled the Banks on my/our eligibility and in such event, I/we agree that the Bank may offer a customised solution that is more suitable for my/our financial circumstances.
This may include the Bank sharing my/our loan/financing details with Agensi Kaunseling Dan Pengurusan Kredit (AKPK) for further financial advice on managing my/our debt and I/we hereby allow AKPK to access my/our CCRIS information.

Authorised Representative 1

(As per NRIC or Passport)

Authorised Representative 2

(As per NRIC or Passport)
PART C : Targeted Repayment/Payment Assistance Options
PackageRepayment/Payment Assistance ArrangementNotes
Package 16 months deferment on repayment/payment Available for all facilities, except business credit cards.

There would be a 6 months’ extension on your facility tenure in line with the deferment given and interest / profit will continue to be charged and accrued during the deferment period but would not be compounded.
Package 26-month 50% reduction of existing monthly (or applicable periodical) loan/financing instalment/interest/profit/rental Only available for Term Loans / Financings (i.e. Term Loan / Financing, Business Premises Financing / Business Premises Smart-i and Industrial Hire Purchase-i).

Not available for Revolving Loans / Financings; Overdraft / Cashline-i; and Trade Loans / Financings.

There would be a 6 months’ extension on your facility tenure, in line with the repayment assistance given and interest / profit will continue to be charged and accrued during the deferment period but would not be compounded.
Kindly refer to the Banks’ FAQ on HSBC Targeted Repayment Assistance support for SME Commercial Banking customer available on https://www.business.hsbc.com.my/en-gb/my/generic/download-center for more information.
PART D : Eligibility Criteria

  1. Eligible for Small and Medium Enterprises (“SMEs”) (as defined in the Guideline on SME Definition issued by SME Corporation Malaysia – see http://www.smecorp.gov.my for more information) whose financial condition has been adversely affected by the pandemic.
  2. The assistance applies to credit facilities that were approved before 1 July 2021, and remain performing (not in arrears exceeding 90 days) as at date of application by the customer.
  3. Non wound up company/entity or not under winding up / bankruptcy proceeding as at date of application by the customer.
PART E : Important Notes
  1. By submitting this form, you hereby declare and represent to the Banks that you have fulfilled the eligible criteria listed in Part D above.
  2. All successful application will receive a letter of notification issued by the Banks (as applicable), providing the relevant approval and detailed terms and conditions of the Targeted Repayment/Payment Assistance arrangement.
  3. The Bank may conduct post hoc validation to verify representations made by customers regarding their eligibility. You may be required to submit supporting documents for such validation purposes at a later time (even post the approval of the Repayment/Payment Assistance arrangement). The Banks reserve the right to rescind the Targeted Repayment/Payment Assistance offer if it is later found that you have misled the Banks on your eligibility and in such event, you agree that the Bank may offer a customised solution that is more suitable for your financial circumstances. This may include the Bank sharing your loan/financing details with Agensi Kaunseling Dan Pengurusan Kredit (AKPK) for further financial advice on managing your debt and you hereby allow AKPK to access your CCRIS information.
  4. You should arrive at the decision to select the Targeted Repayment/Payment Assistance Options independently based on your circumstances given that for either options selected, your total amount payable for your loans/ financings will be higher. Therefore, you are strongly advised to consider carefully the options and should continue paying your loan / financing obligations if you can afford it. Do refer to the Bank’s FAQs on HSBC Targeted Repayment Assistance support for SME Commercial Banking customers available on https://www.business.hsbc.com.my/en-gb/my/generic/download-center where illustrations on the cost impact for either options selected has been provided. If you require further details on the changes to your loan/financing obligations before confirming your submission, do not hesitate to contact your Relationship Manager for additional support.
  5. If you think that the above Targeted Repayment/Payment Assistance arrangement may not be adequate in meeting the difficulties faced in fulfilling your payments obligations or should you wish to review your selection (post opting in for the Targeted Repayment / Payment Assistance arrangement) or make alternate arrangements in line with your improved financial condition to reduce your overall borrowing / financing cost, feel free and do reach out to your Relationship Manager at any point of time for discussion.  
We maintain strict security standards and procedures to prevent unauthorised access to information about you. HSBC will never contact you by e-mail or otherwise to ask you to validate personal information such as your user ID, password, or account numbers.

If you receive such a request, please call 1800 88 1388 (HSBC Bank Malaysia Berhad) or 1300 80 2626 (HSBC Amanah Malaysia Berhad).

Should you have any queries on this email, please contact your Relationship Manager and he/she will respond to you.

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Jointly issued by HSBC Bank Malaysia Berhad (Registration No. 198401015221 (127776-V)) and HSBC Amanah Malaysia Berhad (Registration No. 200801006421 (807705-X))