Business lending appeal

To appeal about an HSBC business lending decision, please complete and submit this form.

Please note, this form is intended for a UK audience only.

Lending appeal guidance

You are able to use this appeals process in the following circumstances:

  • We are not prevented from lending to you, for example for legal or regulatory reasons or due to economic or tradesanctions
  • Your existing lending is not already subject to formal demand or enforcement or legal proceedings
  • You have submitted a formal lending application
  • Your appeal relates to a lending application declined within the previous 30 days
  • Your annual group turnover is less than £25m
  • You requested lending facilities for a period of more than 45 days

Note: This form should not be used for enquiries or objections to the proposed costs of agreed lending (e.g. interest rates, fees and costs) or the standard terms and conditions HSBC attaches to such lending

Your information

Information about you, your representatives and financial associates will be used as detailed in the Business Banking Terms & Conditions, available online or in branch. In addition, HSBC UK Bank plc will use such information to administer, review and contact you regarding your application and consider your lending appeal. We may use other members of the HSBC Group and/or third parties to provide services in relation to the declined lending appeals process on our behalf, which may involve the processing of such information, and we may pass the information to an independent external reviewer appointed to monitor our appeals process. Information will be protected by a strict code of secrecy and security which all members of the HSBC Group, their staff and third parties are subject to. By submitting this appeal you consent to the use of information in this manner.

I consent to the independent external reviewer for HSBC's lending appeals process contacting me by telephone for research purposes (optional)

Are you an existing HSBC business customer? *

Your business bank account details


About your business

About your borrowing request

Your appeal

Your contact details

HSBC UK Bank plc registered in England and Wales number 09928412. Registered Office: 1 Centenary Square, Birmingham, B1 1HQ. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 765112.
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