Cut Off Time Adjustments for Payments Services
Dear Valued Customers,
Please be informed about the adjustment of cut-off time for payment services of PT. Bank HSBC Indonesia in accordance with the Bank Indonesia Circulation dated December 18th 2024 in regards to BI-RTGS, BI-SSSS, and BI-ETP Operational Activities and Public Service Schedule Year End 2024.
Below cut-off time schedule effective as of December 19th, 2024, and will be back to normal on January 2nd, 2025:
| Transaction Type |
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| SKN | 12.30 WIB | 13.30 WIB | 15.30 WIB | 16.30 WIB | ||||||||
| RTGS | 13.00 WIB | 14.00 WIB | 15.30 WIB | 16.30 WIB | ||||||||
| Clearing | 10.00 WIB | 10.00 WIB | N/A | N/A | ||||||||
Telegraphic Transfer
|
13.00 WIB 12.00 WIB N/A |
13.00 WIB 12.00 WIB N/A |
14.30 WIB 13.30 WIB 14.30 WIB |
14.30 WIB 13.30 WIB 14.30 WIB |
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|
14.00 WIB 14.00 WIB 13.30 WIB 13.30 WIB |
15.00 WIB 14.00 WIB 13.30 WIB 13.30 WIB |
15.30 WIB 16.00 WIB 15.00 WIB 14.00 WIB |
16.30 WIB 16.00 WIB 15.00 WIB 14.00 WIB |
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| Tax payment | 14.00 WIB | 14.00 WIB | 00.00 WIB | 00.00 WIB | ||||||||
| Payroll payment | T-1 11.00 WIB | T-1 11.00 WIB | T-1 15.00 WIB | T-1 15.00 WIB | ||||||||
Alternative solution for any transaction also available through HSBC Internet Banking (www.hsbc.co.id), HSBC Mobile Banking, and HSBC ATMs - including in more than 100,000 ATM Bersama and PRIMA networks.
Should you have any further inquiries, for personal customer, please contact our Call Center at 1500700 (Premier), 1500808 (Advance, Signature, Platinum, Cashback), 1500501 (Fusion) and for corporate customer, please contact our Corporate Call Center at 1500237 on business days, Monday until Friday (08.30 WIB – 17.00 WIB)
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Issued by PT Bank HSBC Indonesia which is licensed and supervised by Financial Services Authority (OJK).
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